TIPS
Useful tips for a temporary stay in Luxembourg
Official Information from the EU
Important phones
- Police – 113
- Ambulance and fire service – 112
- The Red Cross Hotline is 2755
- Consulate of Ukraine:+352 25 22 99. Addresses:6, avenue des Archiducs, L-1135, Luxembourg.
- Immigration Office of the Ministry of Foreign Affairs of Luxembourg:+352 247 84 565, Addresses:26 Route d’Arlon, L-2017, Luxembourg
Ukrainian diaspora
We will be happy to help with other issues here:
- Ukrainians.lu– website of the Association of Ukrainians in Luxembourg
- Facebook group“Ukrainians in Luxembourg”
Medical insurance
Transport
Public transport in Luxembourg (buses, trams, trains) is free. The traffic schedule and the corresponding routes can be found:
- through a free sitemobiliteit.lu(also through the app in the AppStore or Google Play), or
- acrossGoogle Maps
Communication
The SIM card of the Luxembourg mobile operator can be purchased at the points of sale of the same name. Ask about a “pre-paid” SIM card – it does not require signing a long-term contract and charging a monthly subscription fee. Such a card can be topped up if necessary (in supermarkets, newsstands, some petrol stations) and is valid throughout the EU.
A registration address in Luxembourg is NOT required. You must have an identity card, such as a passport or driver’s license. The cost of a Tango SIM card is 10 Euros with automatic charging of 10 Euros to your account. Free Tango calling cards will be available later (contact LUkraine Asbl for more information).
List of all mobile operators that have “pre-paid” cards:
Work
Pets
For help with caring for your pets, contact:
- Cerisiers Veterinary Practice– Email:dr.elkhouryrawad@gmail.com, tel.:+352 27 91 84 89
- Amiavy Asbl– only in French
- Privaten Déiereschutz asbl deiereschutz@pt.lu; tel.:+352 34 85 01
- Search for [Pet Hotel Luxembourg] with Google
Useful links
www.justarrived.lu– a portal with useful information for newcomers
www.guichet.public.lu– state portal with a full description of all administrative procedures
www.vdl.lu– Luxembourg city website
www.maee.gouvernement.lu– Ministry of Foreign and European Affairs of Luxembourg
www.olai.public.lu– Luxembourg Agency for Admission and Integration
Basic Useful Phrases
