Registration & Temporary status

Please fill in the registration form in a language convenient for you and send it to the specified address


An information center for Ukrainians has been opened. Address: 276 rue de Rollingergrund, L-2441
Opening hours: 11 to 17 (times may vary). If you have any questions you are welcome!

Step №1. Accommodation and meals in Luxembourg

Do you have someone who is ready to provide you with housing in Luxembourg (friends, acquaintances)? ‍

Yes – go to friends / acquaintances. Ask them to contact the Ministry of Family Affairs at tel. +352 621 796 780 (hotline) or by email: ‍‍

No – go to the emergency center , which is available 24 hours a day, 7 days a week.
11, Rue Carlo Hemmer, L-1734 Luxembourg, SHUK (Structure d’Hébergement d’Urgence au Kirchberg).
The Luxembourg government has set up a primary reception center to accommodate people fleeing the war in Ukraine, whether you wish to receive Temporary Protection in Luxembourg (see Article 2) or travel to another EU country.
Here you will be provided with:

  • three meals a day;
  • essentials;
  • Necessary information on obtaining protection in Luxembourg.

    Compliance with COVID-19 restrictions (including wearing masks) is mandatory.
  • Step №2. Registration on the spot

    No matter where you are located in Luxembourg, you must:
  • Fill in the form in a language convenient for you (UKR, ROS, ENG). Freehand or print. ‍
  • Send the completed form + passport scan (if available) to the e-mail of the Immigration Office of the Ministry of Foreign Affairs –
  • After that you will be informed about further assistance (financial, material, legal) and employment opportunities.
    As of March 6, 2022, the only simplified European Union procedure for granting Temporary Protection has not yet been developed in detail. From a legal point of view, Ukrainians will not be granted refugee status (because there are other legal grounds for this than war), but Temporary Protection. The Temporary Protection guarantees a simplified procedure for access to the right to stay in Luxembourg, the labor market, etc.

    Remarks are important to better understand administrative procedures

  • At the level of European Union legislation, there is Directive 2001/55 / EC of 20 July 2001 on minimum standards for the provision of temporary protection in the event of a mass influx of displaced persons (“the Directive”).
  • On March 4, 2022, the European Council confirmed the existence of a mass influx of displaced Ukrainians due to Russia’s armed aggression and decided to apply the Directive to displaced Ukrainians. The decision of the European Council will take effect after its publication.
  • Important: mechanisms and procedures for the application of the Directive have yet to be further developed and implemented at the level of all EU members.
  • Thus, the Directive will apply to displaced Ukrainians (detailed procedures and mechanisms that will be applied in EU countries on the basis of this Directive, still in the process of development).
  • Upon arrival in Luxembourg, displaced Ukrainians must follow the steps described above and not apply for international protection under the rules that existed in Luxembourg until February 24, 2022 (including refugee status).
  • According to the Directive:

  • Temporary Protection is provided for 1 (one) year. This period can be automatically extended for up to 1 (one) year. The European Council, depending on the development of military events, may extend the Temporary Protection for a further period of 1 (one) year (thus, a total of 3 years).
  • The residence permit must be issued for the period of Temporary Protection
  • Unhindered access to the labor market for the period of Temporary Protection.
  • Unhindered access for persons (under 18 years of age) to study
  • Access to health care (the amount of health care should be determined at the EU level).
  • Importantly

    All detailed procedures / mechanisms for access to the above goods (in particular, where to register, which papers to fill out, etc.) are under development at EU level in accordance with EU law. All procedures currently known (March 7, 2022) are described above. As soon as the Luxembourg government publishes other details, we will update this Memo.

    Temporary status

    Temporary protection status

    This is a special status that applies at EU level to people who have fled the war in Ukraine. It is available to all who lived in Ukraine before February 24, 2022 and arrived in Luxembourg after February 24, 2022 or shortly before.

    Temporary protection applies to persons displaced from Ukraine who suffered as a result of the military invasion of the Russian armed forces, and comes into force on February 24, 2022, because this is the date of the beginning of Russia’s war against Ukraine. The relevant status applies to citizens of Ukraine who belong to one of the following categories

    Temporary protection status

    1. Citizens of Ukraine who lived in Ukraine until February 24, 2022;
    2. stateless persons and citizens of third countries, except Ukraine, who have been granted international protection or equivalent national protection in Ukraine until February 24, 2022;
    3. family members of the persons referred to in paragraphs 1 and 2, regardless of the nationality of the family members.
    4. stateless persons and citizens of third countries other than Ukraine who can prove that they have legally resided in Ukraine until February 24, 2022 on the basis of a valid residence permit issued in accordance with the legislation of Ukraine and who cannot return to their country or region of origin in safe and durable conditions.

    The following persons are considered family members if the family has already been and lived in Ukraine before February 24, 2022:

    • husband / wife of the person;
    • unmarried minor children of the persons referred to in paragraphs 1 or 2, or their spouse, regardless of whether they are legal, born out of wedlock or adopted;
    • other close relatives who, at the time of the mass resettlement of displaced persons, lived in the family center and who were wholly or mainly dependent on the person referred to in paragraphs 1 or 2;


    To be eligible for temporary protection, a person must have resided in Ukraine until 24 February 2022 and left the country from 24 February 2022 or shortly thereafter (ie persons who fled Ukraine shortly before 24 February 2022, when tensions increased, or who were in the territory of the European Union (for example, on vacation or for professional reasons) shortly before that date and who cannot return to Ukraine due to the armed conflict).


    • persons in respect of whom there are serious grounds for believing that: they have committed a crime against peace, a war crime or a crime against humanity, as defined in international instruments designed to settle such crimes;
      they committed a serious crime under customary law outside the Grand Duchy of Luxembourg before they were adopted as
    • persons who have temporary protection;
    • they were guilty of acts contrary to the purposes and principles of the United Nations;
    • persons if there are reasonable grounds to consider them a threat to national security or if they have been convicted by a final sentence of a particularly serious crime that they pose a threat to the Luxembourg community.

    How to act


    All displaced persons arriving in Luxembourg from Ukraine are kindly requested to contact the Immigration Office of the Ministry of Foreign and European Affairs, providing their personal data in the form.

    ‍ The form
    is posted at the link on the right.

    Interested parties will be contacted with this information and invited to a reception to apply for temporary protection. They must be present at the reception in person with identity documents.

    Citizens of third countries, except Ukraine, must provide additional documents proving that they had the right to reside in Ukraine until February 24, 2022.


    Interested persons should not appear spontaneously at the Immigration Office, but only by appointment. There is no need to apply to the Immigration Office to apply for such an appointment, as they will be assigned by the Immigration Office on a temporary basis to anyone who has reported their presence using the above form.

    When applying for temporary protection, the applicant’s personal data will be recorded. The conditions for granting temporary protection are also checked by the Immigration Office, and the identity check is checked by the police of the Grand Duchy.

    Subject to the conditions for granting temporary protection, a certificate of temporary protection is issued. This certificate allows its holder to remain in Luxembourg, but does not grant the right to citizenship under the legislation on entry and residence of foreigners.


    Temporary protection is provided at the first stage for an initial period of one year from the date of activation of the mechanism at the European level, ie until 4 March 2023. The expiration date of the initial term is indicated on the certificate of temporary protection.
    This initial period can be automatically extended for periods of 6 months for a maximum of one year. Interested parties will be informed in due time about the terms of their extension.


    Persons enjoying temporary protection are exempted from applying for a temporary work permit and can therefore freely access the Luxembourg labor market without the need for a special permit as long as their temporary protection certificate is valid. Interested parties can also register as jobseekers with the National Employment Agency (ADEM).

    Children also have the right to access the education system on the same terms as Luxembourg citizens. School attendance is compulsory in Luxembourg between the ages of 4 and 16. Information on children’s education can be obtained from the Ministry of Education, Children and Youth (Ministere de l’Éducation nationale, de l’Enfance et de la Jeunesse – MENEJ).

    Persons enjoying temporary protection have access to the material reception facilities of the Office national de l’accueil (ONA), including accommodation, food and clothing, as well as monthly assistance and access to medical care.

    Persons receiving temporary protection may apply for family reunification with members of their family who have been granted temporary protection in another Member State, as well as with members of their families who have not yet entered the territory of the State. -member.

    Persons with temporary protection may waive this protection at any time in order to return voluntarily to their country of origin. In this case, the Grand Duchy of Luxembourg will take the necessary measures to make this return possible.

    Recipients of temporary protection also have the opportunity to apply for international protection at any time.


    Ministry of Foreign and European Affairs Immigration Office – Office for Refugees
    26, route d’Arlon L-1140 Luxembourg Luxembourg
    Postal address: BP 752 L-2017 Luxembourg
    Tel. : +352 247 84 565 from 9.00 to 12.00 to 14.00-16.00
    Fax: +352 247 84 050
    Service for newcomers: Mon.-Fri. from 8.30 to 12.00 / Reception opening hours: by appointment

    LUkraine asbl is a registered non-profit organization with a public interest status (F 9931) that raises awareness about Ukraine in the EU and around the world and provides humanitarian aid to Ukraine.

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